FAQs
Why do I have to upload an image?
There are a number of reasons we need you to upload an image of the original VIN label;
Fraud prevention - We only supply direct replacements for genuine original items
Accuracy - We automatically have all the information we need to reproduce your label quickly and as accurately as possible, this may include subtle watermarks or complex bar codes
What if I don't have a photo of the original label?
Sorry, but we cannot help.
For the reasons laid out in 'Why do I have to upload an image?' we categorically will NOT entertain any orders without the original VIN image.
Any orders placed without an image will be refunded without question or further correspondence.
How do I add comments / measurements?
Once you have ordered an item you can add any comments, such as PO numbers, measurements, etc. in the 'Cart' section
Why don’t you take PayPal?
An easy one! PayPal terms and conditions mean that, even if we issue a full refund for a purchase, we still have to pay their fees.
Due to the high number refunds we were making to ‘customers’ attempting to purchase fraudulent items, we simply cannot continue to offer PayPal as an option.
It’s not rocket science, nor is it an indication that we are a scam site.
Though we still get occasional emails accusing us of exactly this.
Some people have too much time on their hands.